YT-P Refund Policy

1. GENERAL REFUND POLICY

1.1 No-Refund Policy

All payments made for YT-P services, including monthly Premium Plan subscriptions, are final and non-refundable. This policy applies to:

• Monthly subscription fees ($15 USD/month)
• Partial billing periods
• Unused service time
• Service cancellations mid-billing cycle

1.2 Rationale for Policy

Our no-refund policy exists because:

• YT-P provides immediate value through AI-powered content conversion
• Users retain access to all converted content permanently
• Our service operates on a month-to-month basis with no long-term commitments
• We offer a Free Plan with 5 days of access each month for users to evaluate our service

2. SUBSCRIPTION MANAGEMENT

2.1 Free Trial Period

New users receive 5 days of free access to YT-P with limited features each month. We encourage all potential subscribers to:

• Thoroughly test our service during the free access period
• Convert sample content to evaluate quality and features
• Ensure our service meets your specific needs before upgrading

2.2 Subscription Cancellation

While we cannot provide refunds, you have full control over your subscription:

• Cancel your subscription at any time through your account dashboard
• Continue using Premium features until your current billing period ends
• Retain access to all previously converted content after cancellation
• Re-subscribe at any time without penalty

2.3 Billing Cycle Management

To avoid unwanted charges:

• Review your subscription status regularly in your account dashboard
• Cancel before your next billing date if you no longer need the service
• Set personal reminders for subscription renewal dates

3. EXCEPTIONAL CIRCUMSTANCES

3.1 Technical Issues

In rare cases of significant technical problems that prevent service usage:

• Contact our support team immediately at support@yt-p.com
• We will work diligently to resolve technical issues promptly
• Service credits may be considered for extended outages exceeding 72 hours
• Each case will be evaluated individually based on impact and duration

3.2 Billing Errors

If you believe you've been charged in error:

• Contact us within 30 days of the charge
• Provide detailed information about the disputed charge
• We will investigate and correct any verified billing errors
• Corrections will be processed within 5-10 business days

3.3 Fraudulent Charges

For unauthorized or fraudulent charges:

• Report the issue immediately to support@yt-p.com
• We will investigate all fraud claims thoroughly
• Verified fraudulent charges will be reversed
• We may require additional verification for account security

4. ALTERNATIVE SOLUTIONS

4.1 Service Alternatives

Instead of seeking refunds, consider these options:

• Pause Subscription: Cancel and resume when needed
• Downgrade: Switch to our Free Plan for basic access
• Contact Support: Get help maximizing your service value
• Feature Requests: Suggest improvements for future updates

4.2 Maximizing Value

Get the most from your YT-P subscription:

• Convert educational videos for long-term reference
• Create comprehensive study materials from course content
• Build a personal library of converted articles and eBooks
• Use batch processing for multiple video conversions

5. CONTACT & SUPPORT

5.1 Getting Help

Before considering cancellation, reach out for assistance:

• Email Support: support@yt-p.com
• Response Time: Within 24-48 hours
• Website: yt-p.com
• FAQ Section: Available on our website

5.2 What to Include

When contacting support, please provide:

• Your account email address
• Detailed description of the issue
• Screenshots or error messages (if applicable)
• Billing information for payment-related inquiries

6. POLICY UPDATES

6.1 Changes to Policy

We reserve the right to update this Refund Policy:

• Changes will be posted on our website
• Users will be notified of significant policy changes
• Continued use constitutes acceptance of updated terms
• Previous transactions remain subject to the policy in effect at the time

6.2 Legal Compliance

This policy complies with applicable consumer protection laws and our Terms of Service. For any conflicts, our Terms of Service take precedence.